We simplify your NDIS plan
We go through your plan line by line and explain exactly what funding you have and what it can be used for, in clear, simple language everyone can follow.
Most support coordinators manage your plan. Ours advocate for it. We are registered, available now, and working with participants across Australia.
A real person answers — no call centre, no pressure.
The problem
The NDIS is complicated by design, and a lot of participants end up with less funding than they are entitled to, connected to the wrong services, or left waiting for months while their coordinator does the bare minimum. It is more common than people realise.
Futura Group is different. Joel and Keila built this team around a simple belief: your support coordinator should be in your corner, not just ticking boxes. We read your plan in detail, we push back when something is not right, and we actively connect you to services that move your goals forward. Our support coordinators have real capacity right now, so you will not be waiting.
How we help you
Support Coordination is our lead service. It is the gateway to everything else — SIL housing, psychosocial coaching, core home support. We start with your plan, and build from there.
We go through your plan line by line and explain exactly what funding you have and what it can be used for, in clear, simple language everyone can follow.
If your funding does not reflect your needs, we say so. We attend reviews, challenge decisions, and fight for what you are entitled to receive.
We review your situation and, based on our experience and capacity, either support you directly or connect you with someone who can. You are never left to figure it out alone.
Our support coordinators work over the phone and are ready to take you on right now. No waiting list. No months of back and forth.
Support Coordination is where we start — it unlocks everything else. From there, we connect you with the right housing, coaching and in-home support based on your plan and your goals.
We help you navigate your NDIS plan and build the skills, routines and supports that move your recovery goals forward — at a pace that works for you.
24/7 support in shared or individual living arrangements — designed around your independence, your preferences, and your life.
Personal care, medication management, household tasks and mobility assistance — delivered in your home, on your terms, by a consistent support worker you know.
How it works
Three steps. Done over the phone. No waiting around.
Tell us where things are at. We will ask a few simple questions about your plan and what you need from a support coordinator. No jargon, no pressure.
We go through your NDIS plan in detail, explain your funding clearly, and map out what is possible. If something is not right, we flag it straight away.
We register as your provider, start setting up your services, and advocate for your funding from day one. You have a real person in your corner.
A real person answers — no call centre, no pressure.
“Awesome bunch, easy to work with, and very friendly.”
“Working with Futura Group has been a wonderful experience. Great leadership, multiple development pathways and supporting each other makes for a great workplace environment. Being in a team that strives to provide the highest quality care to help individuals achieve their goals is extremely rewarding.”
“Futura Group has a solid foundation with Directors who understand the industry through personal experience. The knowledge base is incredible and is shared amongst us all as equal peers. Being part of this caring team makes me feel proud — the integrity, commitment and compassion to do well is at the forefront of all that they do.”
Contact
You have choice and control — including the choice to switch.
Not happy with your current support setup, or just want to make sure your next plan review works in your favour? Whether you are starting out with the NDIS or ready to make a change, a five-minute call is all it takes.
Takes two minutes. A real person calls you back within one business day.
Who we are
Futura Group ANZ was built by Joel and Keila, two people with deep, hands-on experience inside the NDIS. They saw how often participants were getting less than they were entitled to, and decided to do something about it. Futura Group was built to be the support coordinator they wish every participant had.
We are a registered NDIS provider based in Melbourne, working with participants across Australia by phone. We are big enough to have real capacity, and small enough that you will always know who your support coordinator is. Our team does not just manage your plan. We are genuinely invested in where you end up.
Your funding, your future. We are here to make sure you get both.
Want to speak directly with our team? Call 1300 889 600.