“Awesome bunch, easy to work with, and very friendly.”
Registered NDIS provider
NDIS Support Coordinators who actually fight for you
Most support coordinators manage your plan. Ours advocate for it. We are registered, available now, and working with participants across Australia.
A real person answers — no call centre, no pressure.
Next step
Fill out the form for a call back to get started
It takes two minutes. A real person from our team calls you back within one business day — no call centre, no pressure, no obligation.
5.0 Google Reviews
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A real person calls you back Not an automated email or a chatbot — a support coordinator from our Melbourne team will be in touch, usually within one business day.
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No pressure, no hard sell Just an honest conversation about whether we’re the right fit for you. If we’re not, we’ll tell you.
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Takes less than a minute Fill in a few quick details, then ask us anything you like when we call you back.
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A free review of your NDIS plan A registered coordinator goes through your plan in plain language and flags anything you’re entitled to but not getting.
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No waiting list Our support coordinators have real capacity right now and can get started this week.
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Already have a coordinator? Switching is simple You have choice and control under the NDIS. We handle the paperwork, with no gap in your support.
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Registered & Australia-wide A registered NDIS provider working with participants across VIC, NSW, TAS and QLD — all by phone.
Schedule a call
Prefer to pick a time yourself? Book a slot that suits you.
“Working with Futura Group has been a wonderful experience. Great leadership, multiple development pathways and supporting each other makes for a great workplace environment. Being in a team that strives to provide the highest quality care to help individuals achieve their goals is extremely rewarding.”
“Futura Group has a solid foundation with Directors who understand the industry through personal experience. The knowledge base is incredible and is shared amongst us all as equal peers. Being part of this caring team makes me feel proud — the integrity, commitment and compassion to do well is at the forefront of all that they do.”
FAQ
Questions people ask before they get started
Straight answers, no jargon. If your question isn’t here, a quick call sorts it out.
Can I switch to Futura Group if I already have a support coordinator?
Yes. You have choice and control under the NDIS — including the choice to switch providers whenever you like. We make the changeover simple and handle the paperwork, so there’s no awkward conversation and no gap in your support.
How much does support coordination cost me?
Nothing out of pocket. Support Coordination is funded within your NDIS plan under Capacity Building. We work inside your existing funding — the callback and plan review cost you nothing.
Do I need to be in Melbourne to work with you?
No. We’re a registered provider based in Melbourne, but we work with participants across VIC, NSW, TAS and QLD by phone. Where you live is never a barrier to getting a coordinator who fights for you.
How quickly can you start?
Fast. Our support coordinators have real capacity right now, so there’s no waiting list. After a quick call we can register as your provider and get things moving — often the same week.
What if I’m brand new to the NDIS?
That’s completely fine. We’ll walk you through your plan in plain language, explain what your funding can be used for, and set up the right supports from day one. You’re never left to figure it out alone.
Ready when you are — it starts with one form.
Book a Free Call
The problem
Too many support coordinators just manage your plan. We fight for it.
The NDIS is complicated by design, and a lot of participants end up with less funding than they are entitled to, connected to the wrong services, or left waiting for months while their coordinator does the bare minimum. It is more common than people realise.
Futura Group is different. Joel and Keila built this team around a simple belief: your support coordinator should be in your corner, not just ticking boxes. We read your plan in detail, we push back when something is not right, and we actively connect you to services that move your goals forward. Our support coordinators have real capacity right now, so you will not be waiting.
NDIS Registered Provider
Support coordinators available now
Available Australia-wide
What we do
How we fight for your NDIS plan
and make it work
Other coordinators do the bare minimum. We don’t. Support Coordination is our lead service — the gateway to everything else, from SIL housing to psychosocial coaching and core home support. We start with your plan and build from there.
We simplify your NDIS plan
We go through your plan line by line and explain exactly what funding you have and what it can be used for, in clear, simple language everyone can follow.
We advocate for your plan
If your funding does not reflect your needs, we say so. We attend reviews, challenge decisions, and fight for what you are entitled to receive.
We connect you with the right support
We review your situation and, based on our experience and capacity, either support you directly or connect you with someone who can. You are never left to figure it out alone.
You won’t be left waiting
No waitlist and no months of back and forth. Our support coordinators work over the phone and have real capacity to start with you now, anywhere in Australia.
Support Coordination is where it starts.
Everything else builds from there.
Your coordinator gets to know your plan and your goals, then brings in the right mix — recovery coaching to build momentum, supported living for the day-to-day, and in-home care where you need it. One joined-up team, so nothing falls through the gaps.
Support Coordination & Psychosocial Recovery Coaching
We help you navigate your NDIS plan and build the skills, routines and supports that move your recovery goals forward — at a pace that works for you.
So you feel steadier, more in control, and moving forward.
Supported Independent Living (SIL)
24/7 support in shared or individual living arrangements — designed around your independence, your preferences, and your life.
So you can live more independently, with support there when it counts.
Core & In-Home Supports
Personal care, medication management, household tasks and mobility assistance — delivered in your home, on your terms, by a consistent support worker you know.
So everyday life feels easier — and home still feels like home.
How it works
From first call to your
support coordinator in place
Three steps. Done over the phone. No waiting around.
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Call us for a free chat
Tell us where things are at. We will ask a few simple questions about your plan and what you need from a support coordinator. No jargon, no pressure.
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We review your plan together
We go through your NDIS plan in detail, explain your funding clearly, and map out what is possible. If something is not right, we flag it straight away.
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We register, set up services, and start advocating
From day one you have a registered provider in your corner — services being set up, your funding actively pushed for, and you kept in the loop the whole way.
Book a Free Call
A real person answers — no call centre, no pressure.
Who we are
Your funding, your future.
We’re here to make sure you get both.
Futura Group was built by Joel and Keila, who spent years inside the NDIS watching participants get less than they were entitled to. They started Futura to be the support coordinator they wish every participant had — one that reads your plan closely, pushes back when something is wrong, and actually fights for your funding.
Prefer to talk first? Call our Melbourne team on 1300 889 600.
